Shipping policy

Shipping Policy

Thank you for choosing The Brown Tag!

We are committed to providing you with a seamless shopping experience, including timely and reliable delivery of your orders. Please find our shipping policy

Order Processing Time

All orders are typically processed and dispatched within 1–2 business days from the date of purchase, unless otherwise informed.

Please note that processing times may be slightly longer during peak seasons, sales, or promotional periods.

Shipping Methods

We offer multiple shipping options to suit your needs.
Available shipping methods and estimated delivery timelines will be displayed at checkout before you complete your purchase.

Shipping Locations

We currently ship across India.

International shipping is under process and will be enabled soon.

For future international orders:

Customs duties, import taxes, or additional charges (if applicable) will be the responsibility of the customer.

Delivery timelines may vary based on destination and customs clearance.

If you are located in remote or hard-to-reach areas, delivery may take a little longer. We appreciate your patience.

Order Tracking

Once your order has been shipped, you will receive an email with tracking details, allowing you to monitor the status of your delivery.

Shipping Charges

Shipping charges are calculated based on the delivery location, selected shipping method, and order weight.

Free shipping is available on orders above INR 1,000, unless stated otherwise.

Any ongoing shipping offers will be clearly mentioned on our website or promotional materials.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to factors beyond our control such as:

Weather conditions

Courier partner delays

Customs clearance (for international shipments)

In such cases, we will keep you informed and appreciate your understanding.

Order Modifications & Cancellations

Once an order has been placed, changes or cancellations may not be possible.
We request you to carefully review your order details before confirming the purchase. In case of any changes, they can only be handled on individual basis by reaching us through our email thebrowntagcontact@gmail.com.

Returns & Exchanges

Please refer to our Refund & Returns Policy for detailed information regarding returns, exchanges, and refunds.

Contact Us

If you have any questions, concerns, or special requests related to shipping, feel free to contact us at thebrowntagcontact@gmail.com